Privacy Policy

Introduction

Embrace Housing Trust CIC (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal information you provide to us.

1. Information We Collect

We may collect and process the following data about you:

• Personal identification information (name, email address, phone number, etc.)
• Demographic information (age, gender, etc.)
• Financial information (bank account details, payment information, etc.)
• Other information relevant to customer surveys and/or offers

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide and manage our services
• To process your transactions
• To communicate with you, including responding to your inquiries
• To improve our services and customer experience
• To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
• When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of any incorrect or incomplete data
• Request deletion of your personal data
• Object to the processing of your personal data
• Request the restriction of processing of your personal data
• Request the transfer of your personal data to another party

6. Changes to Our Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

7. Contact Us

If you have any questions about this privacy policy, please contact us at:

• Email: info@embracehousing.co.uk